Legal terms that protect your account and payments

Your account is created the moment you complete identity verification and fund your wallet. When you deposit via DANA, OVO, GoPay or QRIS, those transactions are recorded in your account ledger and your balance updates in real time. Withdrawals are processed through the same payment rail

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   you used to deposit, and verification typically takes 24–48 hours after you request a cashout. Where local law permits, your account data is retained for the duration of your membership plus a retention period for compliance and dispute resolution. We use encrypted connections to protect your

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   login credentials and payment information during every session. Access to your account depends on local law, and we comply with regulations that apply in the regions we serve.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.